Your curated collection of premium accessories, delivered with the same care we put into crafting them

Our Delivery Promise

At Coachs Store, we understand that true luxury isn’t just about what you wear—it’s about the entire experience. That’s why we’ve designed a delivery service that matches the sophistication and reliability of our products. Whether you’re preparing for an important meeting or planning your next adventure, we ensure your premium accessories arrive precisely when you need them.

Global Reach: We deliver worldwide (excluding some remote areas and parts of Asia) to bring polished style to your doorstep, wherever your journey takes you.

Flexible Options: Choose between our expedited standard shipping or free shipping option to suit your timeline and budget.

Peace of Mind: All orders include tracking and our 15-day return policy for complete confidence in your purchase.

Shipping Methods & Timelines

Standard Shipping
$12.95 via DHL or FedEx
Processing: 1-2 business days
Delivery: 10-15 business days after dispatch

Ideal for when you need your premium accessories with a balance of speed and value. Includes full tracking and reliable service from our trusted carriers.

Free Shipping
Free on orders over $50 via EMS
Processing: 1-2 business days
Delivery: 15-25 business days after dispatch

Perfect for planned purchases where you can enjoy significant savings. All free shipping orders include basic tracking and our quality guarantee.

*Business days exclude weekends and public holidays. Delivery times are estimates and may vary depending on destination and customs processing.

Order Processing & Tracking

Every Coachs Store order receives our meticulous attention:

  • Orders placed before 12 PM PST typically ship the same business day
  • You’ll receive a confirmation email with tracking information as soon as your order ships
  • Our customer service team monitors all shipments and is available to assist with any delivery inquiries

For international shipments, please note:

  • Customs duties and taxes may apply depending on your country’s regulations
  • All necessary commercial invoices are included with your shipment
  • We recommend checking your local import policies before ordering

Easy Returns & Exchanges

We stand behind every product we curate. If you’re not completely satisfied, you may return unworn, undamaged items with original packaging within 15 days of delivery for a full refund or exchange.

Return Process:

  1. Contact our customer service at [email protected] to initiate your return
  2. We’ll provide a return authorization and instructions
  3. Pack your return securely with all original packaging and tags
  4. Ship using a trackable method (return shipping costs are the customer’s responsibility)

Refunds are processed within 5 business days of receiving your return.

Have questions about delivery or need assistance with an order?

Contact Our Team